SNEAKERTELL

At SNEAKERTELL, it is important to us that you get your items in your hands as quickly as possible. We therefore offer free DHL shipping within Germany.

In most cases, your package will be shipped within a few days of ordering and will reach you in record time. We work closely with our shipping partners to ensure your items are safely packaged and delivered to you quickly.

However, we would like to point out that unforeseen delays may occasionally occur. Sometimes there may be a longer delivery time due to unexpected events such as unforeseeable logistics problems or customs clearance. Although this is rare, we want to be honest and transparent with you.

If there is a delay or you have any questions about your order, please do not hesitate to contact our customer service.

We currently offer the following payment methods:

PayPal, Amazon Pay, Apple Pay, credit card, Giropay, as well as Klarna Sofortüberweisung & Klarna installment purchase

Yes!

Items purchased from us are subject to a 14-day exchange policy.

So order it to your home easily and conveniently and let the quality convince you.

We are available via the contact form on the website, WhatsApp, Instagram, and by email.

Otherwise, we would of course be happy to welcome you locally in the store ;)

We are also happy to answer your direct concerns via live chat.

Service times:

Mon.-Sat. 10:30 a.m. - 6:00 p.m